Services

Everything your business needs in one partner.

We provide hands-on IT support, proactive security, and custom software solutions designed specifically for small and growing businesses.

Download Full Services Catalog (PDF)

Core IT & Technology Services

Available as one-time projects or ongoing engagements.

Services
  • Network installation & engineering – wired & wireless networks, NAS setups, and phone system deployments.
  • Computer repair & troubleshooting for desktops, laptops, and peripherals.
  • Monthly IT support plans tailored to your business size and complexity.
  • Computer monitoring, maintenance, and cybersecurity protection.
  • Software engineering & custom development for internal tools and line-of-business apps.
  • Mobile app design & development.
  • Website design & deployment, from simple sites to more advanced solutions.
  • Technology consulting & strategic planning for upcoming projects or upgrades.

Small Business+ Plans

Predictable monthly pricing for small offices and shops.

Small Business Plus

Small Business Plus

Stay connected with priority phone support and savings when you need on-site or remote help.

  • Monday–Friday phone support (8:00 AM–5:00 PM).
  • Monthly phone or Zoom check-in.
  • 5% off any other IT service.
  • Discounted remote, on-site, and travel rates.

$11.99 / month

Small Business Premium

Small Business Premium

Add included support time each month while keeping costs low.

  • Monday–Friday phone support (8:00 AM–5:00 PM).
  • 45 minutes of remote support included each month.
  • Monthly phone or Zoom meeting.
  • 6% discount on additional services.

$24.99 / month

Small Business Diamond

Small Business Diamond

More included time for businesses that open frequent tickets.

  • Monday–Friday phone support (8:00 AM–5:00 PM).
  • 90 minutes of remote support each month.
  • Monthly phone or Zoom meeting.
  • 7% discount on additional services.

$49.99 / month

Small Business Platinum

Small Business Platinum

Our most comprehensive small-business plan with extra support built in.

  • Monday–Friday phone support (8:00 AM–5:00 PM).
  • 2 hours of remote support each month.
  • Monthly phone or Zoom meeting.
  • 8% discount on additional services.

$74.99 / month

Commercial IT Support Plans

Ideal for larger offices or organizations needing on-site visits built in.

IT Support – Tier 1

Tier 1 – Business IT Support

  • Phone support Monday–Friday, 8:00 AM–4:00 PM.
  • Includes one on-site visit (up to 1 hour) or up to 1 hour of remote support.
  • One-time vulnerability scan and fixes for up to 5 computers.
  • Membership in our VIP Rewards program.
  • 5% discount on other services.
IT Support – Tier 2

Tier 2 – Extended Support

  • Phone & video support Monday–Friday, 7:00 AM–7:00 PM.
  • Includes two on-site visits (up to 3 hours total) or 3 hours of remote support.
  • One-time vulnerability scan and fixes for up to 7 computers.
  • VIP Rewards membership.
  • 7.5% off other services.
IT Support – Tier 3

Tier 3 – 24/7 IT Support

  • 24/7 phone & video support.
  • Two on-site visits (up to 4 hours total) plus an additional 2 hours of remote support.
  • One-time vulnerability scan and fixes for up to 10 computers.
  • VIP Rewards membership.
  • 10% off other services.

Commercial Maintenance & Support Plans

For companies that want proactive care, not just break-fix support.

Maintenance – Tier 1

Tier 1 – Essentials

  • Weekday phone support (8:00 AM–4:00 PM).
  • 30 minutes of remote support per computer each month.
  • Monthly monitoring, cleanup, and OS / third-party updates.
  • Monthly update summary and system report.
  • 5% discount on additional services.
Maintenance – Tier 2

Tier 2 – Enhanced

  • Phone & video support Monday–Friday, 7:00 AM–7:00 PM.
  • 1 hour of remote support per computer each month.
  • Biweekly monitoring, cleanups, and OS / app updates.
  • Biweekly update summaries.
  • 7.5% discount on additional services.
Maintenance – Tier 3

Tier 3 – Premium

  • 24/7 phone & video assistance.
  • 1.5 hours of remote support per computer each month.
  • Weekly monitoring, cleanup, and patching.
  • Comprehensive documentation and weekly summaries.
  • 10% discount on additional services.

All maintenance tiers include monthly system cleanups, detailed system reports, and a scheduled remote meeting to review performance and plan improvements. Security+ services can be added at a discounted rate.

Security+ Cybersecurity Plans

Protection with real people watching your systems.

Security+ Basic

Security+ Basic

  • Phone support Monday–Friday, 8:00 AM–4:00 PM.
  • Antivirus, firewall, anti-phishing, ransomware, device control, and web threat protection.
  • Vulnerability scan with recommendations and system report.
  • VIP Rewards membership & 5% off other services.
Security+ Advance

Security+ Advance

  • Phone & video support Monday–Friday, 7:00 AM–7:00 PM.
  • All Basic features plus behavior-based threat detection.
  • Incident investigation & remediation (up to 1 hour per computer within 72 hours).
  • Biweekly vulnerability scans with remediation time.
  • Monthly security report & 7.5% off other services.
Security+ Premium

Security+ Premium

  • 24/7 phone & video support.
  • All Basic and Advance features plus faster response & more remediation time.
  • Weekly vulnerability scans and 1 hour of remediation per computer.
  • Weekly system updates and monthly security review meeting.
  • VIP Rewards membership & 10% off other services.